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Showing posts from February, 2014

I KNEW IT!

I like to think I have a nose for a problem. Not necessarily a bug, but just when something doesn't seem right. The extent to which I follow up on these gut instincts varies depending on how strongly the nagging feeling remains. 
These 'hunches' last for days, weeks or even months, often I struggle to find the vocabulary to express what I am thinking or feeling.
For example, on a past project, the system under test needed to store certain characteristics about a customer (derived from an external service) on their first interaction with the system.
'First interactions' could take a number of different paths. Something about this nagged at me after the system went into live service. I looked superficially several times at the evidence (including with the product stakeholders) and all SEEMED to be well, yet something still chipped away at my consciousness. By now I felt a little crazy, but time and change then proceeded to distract me.
Then the big day came. The informat…